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A:
The [e-Service](https://eservices.ica.gov.sg/esvclandingpage/erep) for REP is a web-based system that allows Singapore permanent residents (PR) in Singapore or overseas, to apply online for a REP or transfer the remaining validity of their REP from an old passport to a new passport. You can also do the following services:
* Allow a Singapore citizen (SC) or PR to submit applications for REP renewal for his/her spouse and children below 21 years of age
* Allow PR to apply for transfer of REP for self
* Allow SC or PR to apply for transfer of REPs for child below 21 years of age
* Check REP application status
* Enquire REP details and,
* Reprint REP
A: ICA do not accept applications for Re-Entry Permit (REP) or Certificate of Identity (COI) over the counter without an appointment. If your REP has expired, you may use the [e-Service](https://eservices.ica.gov.sg/esvclandingpage/erep) to apply for REP or reinstate your PR. The system will determine whether you have lost your PR status and offer you the relevant option accordingly.
If you have a valid REP, you must renew it using the e-Service within three months of its expiry date.
For transfer of REP, it must be submitted using the [e-Service](https://eservices.ica.gov.sg/esvclandingpage/erep) as well.