Address

Immigration & Checkpoints Authority

ICA Building

10 Kallang Road

Singapore 208718

(next to Lavender MRT. Click here to view map)

Fax

6298 0837 / 6298 0843

Call Centre

Tel: 6391 6100

24-hour automated answering service for information on our services and procedural requirements. You are welcome to complete the Online Feedback Form on any feedback or enquiry.

Operating Hours

8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. 

Closed on Sundays and Public Holidays.

Last queue ticket into ICA Building will be issued half-hour before closing.

Immigration Offender (IO) Hotline

Tel: 1800 391 6150

Provide information against Immigration Offenders (Illegal immigrant, Overstayer, Suspected marriage of convenience) and Related Activities.

Alternatively, to provide information against immigration offenders online, please click here.

Operating Hours

8.00 am to 5.00 pm on Mondays to Fridays. Closed on Saturdays, Sundays and Public Holidays.

ICA Quality Service Manager (QSM)

Tel: 1800 298 8985

Operating Hours

8.00 am to 4.30 pm on Mondays to Fridays, and 8.00 am to 12.30 pm on Saturdays.

Closed on Sundays and Public Holidays.