ICA Building
Address
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Immigration & Checkpoints Authority ICA Building 10 Kallang Road Singapore 208718
(next to Lavender MRT. Click here to view map)
Operating Hours
Mondays to Fridays: 8.00 am to 5.00 pm, and Saturdays: 8.00 am to 1.00 pm. Closed on Sundays and Public Holidays.
Last queue ticket into ICA Building will be issued half-hour before closing.
Note: There is road closure at the ICA Building. Click here for more information.
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Phone
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Call Centre
Includes a 24-hour automated answering service for information on our services and procedural requirements.
Tel: 6391 6100
Operating Hours Mondays to Fridays: 8.00 am to 5.00 pm, and Saturdays: 8.00 am to 1.00 pm. Unavailable on Sundays and Public Holidays.
Quality Service Manager (QSM)
Tel: 1800 298 8985
Operating Hours Mondays to Fridays: 8.00 am to 4.30 pm, and Saturdays: 8.00 am to 12.30 pm. Unavailable on Sundays and Public Holidays.
Immigration Offender Hotline
Provide information against Immigration Offenders (Illegal immigrant, Overstayer, Suspected marriage of convenience) and Related Activities.
Tel: 1800 391 6150
Operating Hours Mondays to Fridays: 8.00 am to 5.00 pm. Unavailable on Saturdays, Sundays and Public Holidays.
Alternatively, to provide information against immigration offenders online, please click here.
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Our Checkpoints
To contact our checkpoints, please click here.