Contact Us
You may find the answers you need in our website.
Try our search box below before contacting us.
Alternatively, check out our
Frequently Asked Questions (FAQs).
Online
ICA Feedback Form |
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Please complete the enquiry form in English. You may also use this form to seek technical assistance on our e-Services and provide information against Immigration Offenders (illegal immigrant, overstayer, suspected marriage of convenience) and their related activities. |
Phone
ICA Call Centre | ICA Quality Service Manager (QSM) |
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For enquiries relating to ICA products and services. Includes an informational 24-hour automated answering service. Tel: 6391 6100 Operating Hours | Tel: 1800 298 8985 Operating Hours Mondays to Thursdays: 8.00am to 5.30pm Fridays: 8.00am to 5.00pm Unavailable on weekends and Public Holidays. |
Location
ICA Services Centre | ICA Checkpoints |
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Members of the public are strongly encouraged to use ICA's e-Services available at MyICA . Immigration & Checkpoints Authority (next to Lavender MRT. View map) Operating Hours Please plan your visit to ICA accordingly. Note: You can refer to Visiting the ICA Services Centre page for more information.
| Refer to contact details of our checkpoints. |