Immigration & Checkpoints Authority
ICA Building
10 Kallang Road
Singapore 208718

(next to Lavender MRT. Click here to view map)

Operating Hours

Mondays to Fridays: 8.00 am to 5.00 pm, and
Saturdays: 8.00 am to 1.00 pm.
Closed on Sundays and Public Holidays.

Last queue ticket into ICA Building will be issued half-hour before closing.

Note: There is road closure at the ICA Building. Click here for more information.

Call Centre

Includes a 24-hour automated answering service for information on our services and procedural requirements.

Tel: 6391 6100

Operating Hours
Mondays to Fridays: 8.00 am to 5.00 pm, and
Saturdays: 8.00 am to 1.00 pm.
Unavailable on Sundays and Public Holidays.

Quality Service Manager (QSM)

Tel: 1800 298 8985

Operating Hours
Mondays to Fridays: 8.00 am to 4.30 pm, and
Saturdays: 8.00 am to 12.30 pm.
Unavailable on Sundays and Public Holidays.

Immigration Offender Hotline

Provide information against Immigration Offenders (Illegal immigrant, Overstayer, Suspected marriage of convenience) and Related Activities.

Tel: 1800 391 6150

Operating Hours
Mondays to Fridays: 8.00 am to 5.00 pm.
Unavailable on Saturdays, Sundays and Public Holidays.

Alternatively, to provide information against immigration offenders online, please click here.