Got a question? Try finding the answers by using the search below.
Click on "Browse" to read all Frequently Asked Questions:
Immigration & Checkpoints AuthorityICA Building10 Kallang RoadSingapore 208718
(next to Lavender MRT. Click here to view map)
Mondays to Fridays: 8.00 am to 5.00 pm, and Saturdays: 8.00 am to 1.00 pm.Closed on Sundays and Public Holidays.
Last queue ticket into ICA Building will be issued half-hour before closing.
Note: There is road closure and TraceTogether-only Safe Entry is required at the ICA Building.
Includes a 24-hour automated answering service for information on our services and procedural requirements.
Tel: 6391 6100
Operating HoursMondays to Fridays: 8.00 am to 5.00 pm, and Saturdays: 8.00 am to 1.00 pm.Unavailable on Sundays and Public Holidays.
Tel: 1800 298 8985
Operating HoursMondays to Fridays: 8.00 am to 4.30 pm, and Saturdays: 8.00 am to 12.30 pm.Unavailable on Sundays and Public Holidays.
For enquiries relating to eligibility criteria to enter Singapore, Stay-Home Notice matters and technical assistance on the SafeTravel online application portal.
Please call the SafeTravel Enquiries helpline at 6812 5555 or write in using the Enquiry Form.
Mondays to Sundays (including Public Holidays): 8.00 am to 12.00 am.
Click here to provide information against Immigration Offenders (Illegal
immigrant, Overstayer, Suspected marriage of convenience) and Related Activities.
Click here for contact details of our checkpoints.