Please complete the online form in English. You may also use this form to provide information against Immigration Offenders (illegal immigrant, overstayer, suspected marriage of convenience) and their related activities.

Please complete the online form in English. If you have already applied for entry into Singapore under any of the Safe Travel lanes and would like to check on your application status, please visit safetravel.ica.gov.sg/contact-us.

You can reach us for technical assistance on our e-Services here.

For enquiries relating to ICA products and services. Includes an informational 24-hour automated answering service.

Tel: 6391 6100

Operating Hours
Mondays to Fridays: 8.00 am to 5.00 pm, and
Saturdays: 8.00 am to 1.00 pm.
Unavailable on Sundays and Public Holidays.

For enquiries relating to eligibility criteria to enter Singapore, Stay-Home Notice matters and technical assistance on the SafeTravel online application portal.

Tel: 6812 5555

Operating Hours
Mondays to Sundays (including Public Holidays): 8.30 am to 12.00 am.

Tel: 1800 298 8985

Operating Hours
Mondays to Fridays: 8.00 am to 4.30 pm, and
Saturdays: 8.00 am to 12.30 pm.
Unavailable on Sundays and Public Holidays.

Immigration & Checkpoints Authority
ICA Building
10 Kallang Road
Singapore 208718

(next to Lavender MRT. Click here to view map)

Operating Hours

Mondays to Fridays: 8.00 am to 5.00 pm (last entry at 4.30 pm), and
Saturdays: 8.00 am to 1.00 pm (last entry at 12.30 pm).
Closed on Sundays and Public Holidays.

Please plan your visit to ICA accordingly

Note: There is road closure at the ICA Building. Click here for more information.

Click here for contact details of our checkpoints.