Scheduled Maintenance

Payment for all ICA e-Services through PayNow will not be available from 29 September 2022, 1500 hrs to 30 September 2022, 1700 hrs (Singapore Time) for a scheduled maintenance. Please make payment through other available payment options.

We apologise for any inconvenience caused.
Inclusion of Parents' Dialect in Digital Birth Certificate Digital birth certificates issued from 1 September 2022 will include the parents’ dialect information.
Parents with digital birth certificates issued from 29 May 2022 to 31 August 2022 may re-download their child’s digital birth certificate (with the inclusion of the parents’ dialect) at ICA’s e-Service from 1 September 2022 at no additional cost.
The dialect information of the parents in the child’s birth certificate is based on the parents’ latest registered dialect at the time of child’s birth registration.
ICA Ceases Walk-in Passport Applications With Effect From 13 June 2022 From 13 June 2022, ICA will only accept walk-ins for passport applicants who have been notified by ICA to:
  • Collect their passport;
  • Submit supporting documents; and/or
  • Re-submit photographs
  • Applicants who need to travel urgently can submit an appeal to expedite the processing of their passport applications online at https://go.gov.sg/passportrequest. For further assistance, please refer to our FAQs or contact us via our helpline at 6812 5555 or Live Chat. More information on the channels' operating hours can be found on the Contact Us page.
    Refer to Press Release for more information.
    1/3
    Image of Secure Borders, Safe Singapore

    News Updates

    Woman Fined $5,000 for Illegal Import Of Food Products and Sentenced to 4 Weeks Imprisonment for Threatening Public Servant
    12 SEP 2022 Woman Fined $5,000 for Illegal Import Of Food Products and Sentenced to 4 Weeks Imprisonment for Threatening Public Servant Read more Public Advisory on Fake ICA Visa Application Website
    Advisory for Travels via The Land Checkpoints for Upcoming September School Holiday
    31 AUG 2022 Advisory for Travels via The Land Checkpoints for Upcoming September School Holiday Read more Public Advisory on Fake ICA Visa Application Website