Immigration & Checkpoints Authority (ICA)

Scheduled Maintenance

MyICA and ICA e-Services will be undergoing scheduled maintenance from 30 September – 2 October 2022 (Singapore Time) during the following periods:

30 September 2022 (Friday), 2130 hr to 1 October 2022 (Saturday), 0600 hr - Users may experience short intermittent access on MyICA and ICA e-Services (except SG Arrival Card)
1 October 2022 (Saturday), 2100 hr to 2 October 2022 (Sunday), 2130 hr - Apply for Entry Visa e-Service will not be available during this period. Users may experience short intermittent access on all other e-Services.

Additionally, payment for all ICA e-Services through PayNow will not be available from 29 September 2022 (Thursday), 1500 hr to 30 September 2022 (Friday), 1700 hr. Please make payment through other available payment options.

Please plan your transactions in advance. We apologise for any inconvenience caused.

Inclusion of Parents' Dialect in Digital Birth Certificate Digital birth certificates issued from 1 September 2022 will include the parents’ dialect information.
Parents with digital birth certificates issued from 29 May 2022 to 31 August 2022 may re-download their child’s digital birth certificate (with the inclusion of the parents’ dialect) at ICA’s e-Service from 1 September 2022 at no additional cost.
The dialect information of the parents in the child’s birth certificate is based on the parents’ latest registered dialect at the time of child’s birth registration.

ICA Ceases Walk-in Passport Applications With Effect From 13 June 2022 From 13 June 2022, ICA will only accept walk-ins for passport applicants who have been notified by ICA to:

Collect their passport;

Submit supporting documents; and/or

Re-submit photographs

Applicants who need to travel urgently can submit an appeal to expedite the processing of their passport applications online at https://go.gov.sg/passportrequest. For further assistance, please refer to our FAQs or contact us via our helpline at 6812 5555 or Live Chat. More information on the channels' operating hours can be found on the Contact Us page.
Refer to Press Release for more information.

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News Updates

12 SEP 2022 Woman Fined $5,000 for Illegal Import Of Food Products and Sentenced to 4 Weeks Imprisonment for Threatening Public Servant Read more Public Advisory on Fake ICA Visa Application Website

31 AUG 2022 Advisory for Travels via The Land Checkpoints for Upcoming September School Holiday Read more Public Advisory on Fake ICA Visa Application Website

Traffic Updates

Check traffic at Woodlands and Tuas checkpoints

For real-time traffic situation, call CHECK-TIPS hotline 6863 0117.