Scheduled Maintenance
MyICA and ICA e-Services will not be available on 3 July 2022, 0001 hrs to 0800 hrs (Singapore Time) for scheduled maintenance.

Please plan your transactions in advance. We apologise for any inconvenience caused.
ICA Ceases Walk-in Passport Applications With Effect From 13 June 2022

From 13 June 2022, ICA will only accept walk-ins for passport applicants who have been notified by ICA to:

  • Collect their passport;
  • Submit supporting documents; and/or
  • Re-submit photographs
Applicants who need to travel urgently can submit an appeal to expedite the processing of their passport applications online at

Refer to Press Release for more information.
Longer Processing Time for Passport Applications

ICA has received high number of passport applications. We seek your understanding that more time will be required to process your passport applications. 

Applicants can refer to the e-Service to check the status of your passport application.

Eligible applicants can make an appointment to collect the passports at designated SingPost offices without paying any additional collection fee.

Refer to Passport Collection at SingPost for more information.