Things to note:
Please complete all fields in the form in English and ensure all your submitted particulars are correct.
We target to respond to you within 3 working days. We will get in touch with you should we need a longer time to look into your feedback/enquiry. Please choose a category:
Births and Deaths
~5 mins to complete
Service Feedback
~10 mins to complete
Reporting of Immigration Offenders
~10 mins to complete
Lost Items at land Checkpoints
~5 mins to complete
Others (e.g. Reporting of Scams Related to ICA)
~5 mins to complete
ICA Quality Service Manager (QSM)
~5 mins to complete