Over the counter at ICA Building
Make an appointment to collect your passport from:
Citizen Services Centre
10 Kallang Road, Level 2 (next to Lavender MRT station)
Operating hours are 8.00 am to 4.30 pm on Mondays to Fridays, and 8.00 am to 12.30 pm on Saturdays.
Please be punctual for your appointment to avoid longer-than-average waiting times on the following peak days:
- Mondays, Fridays, Saturdays;
- School holidays; and
- The day before or after a public holiday.