A list of participating post offices is available here.

For collection of your passport, please bring your:

• Current passport (if valid); AND
• Digital / Physical IC.

For collection of your child's passport, please bring:

• Your child's original birth certificate;
• Your child's current passport (if valid); AND
• Consenting parent's digital / physical IC OR valid passport. (SAF11B/ Home Team National Service IC/IC slip are not accepted)

There is a 4-day collection window for your passport collection.

If you fail to collect your passport within 4 days from your appointment date, your passport will be returned to ICA Building. You will not be able to make another appointment for collection at post offices. You can make an appointment to collect the passport at ICA Building.

You are strongly encouraged to make an appointment for passport collection at:

Passport Unit
Citizen Services Centre
ICA Building
10 Kallang Road, Level 2
Singapore 208718
(next to Lavender MRT station)

Operating hours are 8.00 am - 4.30 pm on Mondays to Fridays, and 8.00 am - 12.30 pm on Saturdays.

Please be punctual for your appointment to avoid longer-than-average waiting times on the following peak periods:

• Mondays, Fridays, Saturdays;
• School holidays; and
• The day before or after a public holiday.

Passport collections overseas are coordinated by the Singapore Overseas Missions, which will notify you once your passport has been received. You can liaise directly with the Overseas Mission for any additional queries pertaining to the collection of your passport. 

For identification and security reasons, you must be present at the Overseas Mission in person at least once, either when you complete your application or when you collect your passport. You will need to produce all required documents (as requested by Overseas Mission) when you collect your passport.