No Additional Fees for Collection at Post Offices
From 1 October 2021, Singapore residents no longer need to pay SingPost an additional collection fee if they choose to collect their passport and IC at designated post offices.
If you are eligible for collection at the post offices, you will be offered the option at eAppointment.
You can refer to SingPost website to view the list of participating post offices.
For collection of your passport, please bring your:
- Current passport (if any); AND
- Digital / Physical IC.
For collection of your child's passport, please bring:
- Your child's original birth certificate;
- Your child's current passport (if any); AND
- Consenting parent's digital / physical IC OR valid passport. (SAF11B/ Home Team National Service IC/IC slip are not accepted)
There is a 4-day collection window for your passport collection.
If you fail to collect your passport within four days from your appointment date, your passport will be returned to ICA Building. You will not be able to make another appointment for collection at post offices. You can make an appointment to
collect the passport at ICA Building.