You can collect your passport at:
Citizen Services Centre
10 Kallang Road, Level 2 (next to Lavender MRT station)
Operating hours are 8.00 am to 4.30 pm Monday to Friday, and 8.00 am to 12.30 pm on Saturday.
Longer-than-average waiting times are to be expected in the following peak times:
- Monday, Friday, Saturday
- School holidays
- The day before or after a public holiday.