Once your application has been approved, you will be notified via SMS, email or by post. Make an appointment to collect your passport within one month of your approval. You may refer to the
pink notification card/ email which will be sent to you for more information such as documents to bring for your collection of passport.
You may collect your passport at:
- SingPost (if applicable); or
- iCollect (if applicable); or
- ICA Building.
Uncollected passports will be cancelled after three months and the passport fee will not be refunded.
Children aged below six years old are not required to be physically present for the collection of their passports and their parents can collect on their behalf by appointments. Applicants of other ages must collect their passports in person.