ICA | Contact Us

Contact Us

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Alternatively, check out our
Frequently Asked Questions (FAQs).

ICA Feedback Form
Please complete the enquiry form in English. You may also use this form to seek technical assistance on our e-Services and provide information against Immigration Offenders (illegal immigrant, overstayer, suspected marriage of convenience) and their related activities.

ICA Call Centre	ICA Quality Service Manager (QSM)
For enquiries relating to ICA products and services. Includes an informational 24-hour automated answering service. Tel: 6391 6100 Operating Hours Mondays to Fridays: 8.00 am to 5.30 pm Closed on Saturdays, Sundays and Public Holidays	Tel: 1800 298 8985 Airtime charges may apply for mobile calls made to “1800” local toll-free service number. Operating Hours Mondays to Thursdays: 8.00 am to 5.30 pm Fridays: 8.00 am to 5.00 pm Closed on Saturdays, Sundays and Public Holidays

ICA Call Centre

ICA Quality Service Manager (QSM)

For enquiries relating to ICA products and services. Includes an informational 24-hour automated answering service.

Tel: 6391 6100

Operating Hours
Mondays to Fridays: 8.00 am to 5.30 pm
Closed on Saturdays, Sundays and Public Holidays

Tel: 1800 298 8985
Airtime charges may apply for mobile calls made to “1800” local toll-free service number.

Operating Hours

Mondays to Thursdays: 8.00 am to 5.30 pm

Fridays: 8.00 am to 5.00 pm

Closed on Saturdays, Sundays and Public Holidays

ICA Services Centre	ICA Checkpoints
Members of the public are strongly encouraged to use ICA's e-Services available at MyICA. Immigration & Checkpoints Authority ICA Services Centre 2 Crawford Street Singapore 207218 (next to Lavender MRT. View map) Operating Hours Mondays to Fridays: 8.00 am to 4.30 pm Closed on Saturdays, Sundays and Public Holidays Please plan your visit to ICA accordingly. Note: You can refer to Visiting the ICA Services Centre page for more information.	Refer to contact details of our checkpoints.

ICA Services Centre

ICA Checkpoints

Members of the public are strongly encouraged to use ICA's e-Services available at MyICA.

Immigration & Checkpoints Authority
ICA Services Centre
2 Crawford Street
Singapore 207218

(next to Lavender MRT. View map)

Operating Hours
Mondays to Fridays: 8.00 am to 4.30 pm
Closed on Saturdays, Sundays and Public Holidays

Please plan your visit to ICA accordingly.

Note: You can refer to Visiting the ICA Services Centre page for more information.