A collection notice will be emailed to you in three working days upon successful processing.
You will need to collect your new IC in person with the supporting documents listed in the collection notice at:
Citizen Services Centre
10 Kallang Road, Level 3 (next to Lavender MRT station)
Operating hours are 8.00 am to 4.30 pm on Mondays to Fridays, and 8.00 am to 12.30 pm on Saturdays.
Longer-than-average waiting times are to be expected on the following peak times:
- Mondays, Fridays, Saturdays
- School holidays
- The day before or after a public holiday.