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Loss of Identity Card
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For lost Identity Card (IC), you should report to ICA Building and apply for a replacement in person within 14 days. A police report is only required if you lost your IC as a victim of crime, e.g. theft.

If you subsequently found your lost IC after receiving a replacement, you must return the found IC to ICA.


Documents Required
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You will need to provide original documents and official translations (for documents in languages other than English), as well as copies of the documents for ICA to retain.

ICA accepts:

  • Translations provided by the embassy of the country that issued the document
  • Translations produced by a notary public in Singapore or the country that issued the document
  • Privately created translations attested by the embassy of the country that issued the document, or notarised by a notary public in Singapore or the country that issued the document.

    • ICA does not endorse any private translation companies or entities. Insufficient documentation may result in non-acceptance of your application. You may be required to provide additional documents to support your application.


    For Singapore citizens, you will need to provide the following documents:

    • A police report (if you are a victim of crime, e.g. theft) or make a declaration at ICA Building (for any other reasons)
    • Baptism or religious certificate (if you want to include a religious name)
    • Deed poll for a change of name (if applicable) - Consent from all parents / legal guardians is required for the change of name if the registrant is below the age of 21
    • Marriage certificate (if you want to include your married name)
    • Your recent passport-sized, hardcopy, colour photograph taken within the last three months. (Click here for information on photo requirements)

    For Singapore permanent residents, you will need to provide the following documents:

    • A police report (if you are a victim of crime, e.g. theft) or make a declaration at ICA Building (for any other reasons)
    • Image(s) of the page(s) of your current passport which contains your personal particulars (bearing new name if applicable^)
    • Your recent passport-sized, hardcopy, colour photograph taken within the last three months. (Click here for information on photo requirements)

    ^Singapore permanent residents with a change of name must first update the name on their current passport and provide a copy of the passport bearing their new name as a supporting document to change their name on the Singapore IC. 


    Procedure

    Come in person with the relevant supporting documents at:

    IC Unit 
    Citizen Services Centre 
    ICA Building 
    10 Kallang Road, Level 3 
    Singapore 208718
    (next to Lavender MRT station) 

    Operating hours are 8.00 am - 4.30 pm on Mondays to Fridays, and 8.00 am - 12.30 pm on Saturdays.

    Longer-than-average waiting times are expected on the following peak periods:

    • Mondays, Fridays, Saturdays
    • School holidays
    • The day before or after a public holiday.

    Fees

    You will need to pay the following fees:

    • S$100 for first loss
    • S$300 for second and subsequent losses.

    Payment can be made at the counter using:

    • Credit Card (Visa/Mastercard)
    • NETS including PayLah, PayAnyOne, UOB Mighty
    • Mobile Payments. (SamsungPay, GooglePay, ApplePay)

    Processing Time

    The processing time for the replacement of an IC is one month. 

    Upon receipt of payment, you will be issued with a collection slip providing the date from which the new replacement IC will be ready for collection.