Come in person with the relevant supporting documents at:
Citizen Services Centre
10 Kallang Road, Level 3
(next to Lavender MRT station)
Operating hours are 8.00 am - 4.30 pm on Mondays to Fridays, and 8.00 am - 12.30 pm on Saturdays.
Longer-than-average waiting times are expected on the following peak periods:
- Mondays, Fridays, Saturdays
- School holidays
- The day before or after a public holiday.