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Loss of Identity Card

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For lost Identity Card (IC), you should report the loss and apply for a replacement within 14 days.

If you have reported the loss of your IC but managed to find it before applying for a replacement card, you may contact us via the enquiry form with the front and back copies of your recovered IC for further assistance.

Once an application for the replacement of lost IC has been submitted, a new IC will be issued and no refund will be provided.


Documents Required
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You will need to provide original documents and official translations (for documents in languages other than English), as well as copies of the documents for ICA to retain.

ICA accepts:

  • Translations provided by the embassy of the country that issued the document
  • Translations produced by a notary public in Singapore or the country that issued the document
  • Privately created translations attested by the embassy of the country that issued the document, or notarised by a notary public in Singapore or the country that issued the document.

    • ICA does not endorse any private translation companies or entities. Insufficient documentation may result in non-acceptance of your application. You may be required to provide additional documents to support your application.


    A police report is not required for the replacement of your IC.

    If you are reporting the loss of your IC with a change of address in person at the ICA Services Centre, please bring along supporting documents such as utility bills, credit card bills, or telecommunication bills that are mailed and addressed to the IC holder within the last 3 months.

    For Singapore citizens, you will need to provide the following documents:

    • Baptism or religious certificate (if you want to include a religious name)
    • Deed poll for a change of name (if applicable) - Consent from all parents / legal guardians is required for the change of name if the registrant is below the age of 21
      • If only one parent/legal guardian consents, he/she must submit an Order of Court empowering him/her to unilaterally change the minor's particulars in the online application, where possible. Alternatively, please submit a copy of the Order of Court and the completed declaration form, to IC Unit’s enquiry form after the application has been submitted.
    • Marriage certificate (if you want to include your married name)
    • Your recent passport-sized, digital, coloured photograph taken within the last three months. (Please see Photo Guidelines for information on photo requirements.)

    For Singapore permanent residents, you will need to provide the following documents:

    • The page(s) of your current passport which contains your personal particulars (bearing new name if applicable^)
    • Your recent passport-sized, digital, coloured photograph taken within the last three months. (Please see Photo Guidelines for information on photo requirements.)

    ^Singapore permanent residents with a change of name must first update the name on their current passport and provide a copy of the passport bearing their new name as a supporting document to change their name on the Singapore IC.


    Report Online Procedure

    Login to our e-Service using your Singpass to complete the online application form. You may use the e-Service to report and replace the loss of your IC. If you have reported the loss of your IC, you must apply for a new IC within 14 days.

    If you are residing overseas, you can report the lost within 14 days and replace your IC during your next return to Singapore using the same e-Service.


      Fees

      You will need to pay the following fees:

      • S$100 for first loss
      • S$300 for second and subsequent losses.

      For online applications using ICA e-Services, payment can be made via:

      • Visa or Mastercard (Credit, Debit)
      • American Express (AMEX)
      • Internet Direct Debit (DBS/POSB, OCBC, UOB and SCB Internet Banking accounts in Singapore)
      • PayNow

      Processing Time

      We will process your application within seven working days. This may take longer during peak periods. Your application will be delayed if your photograph (click here for our photo guidelines) and/or supporting document (if applicable) do not meet the requirements.

      Once your application has been approved, you will be notified via SMS and email. Please make an appointment to collect your IC within three months of your approval.