No Additional Fees for Collection at Post Offices
From 1 October 2021, Singapore residents no longer need to pay SingPost an additional collection fee if you choose to collect your passport and IC at designated post offices.
If you are eligible for collection at the post offices, you will be offered the option at eAppointment.
You can refer to SingPost website to view the list of participating post offices.
For collection of your IC, it has to be done in person. Please bring your:
There is a 4-day window for your IC collection at post offices. If you fail to collect your IC within four days from your appointment date, your IC will be returned to ICA. You will not be able to make another appointment for collection at the post offices. You can make an appointment to collect the IC at ICA Building.