Over the Counter at ICA Building
You are strongly encouraged to make an appointment to collect your new IC in person at:
Citizen Services Centre
10 Kallang Road, Level 3
(next to Lavender MRT station)
Operating hours are 8.00 am - 4.30 pm on Mondays to Fridays, and 8.00 am - 12.30 pm on Saturdays.
Please be punctual for your appointment to avoid longer-than-average waiting times on the following peak periods:
- Mondays, Fridays, Saturdays
- School holidays
- The day before or after a public holiday.