The date of collection will be indicated on your collection slip after payment.
In-person collections must be done with the original collection slip at:
Citizen Services Centre
10 Kallang Road, Level 3 (next to Lavender MRT station)
Operating hours are 8.00 am to 4.30 pm on Mondays to Fridays, and 8.00 am to 12.30 pm on Saturdays.
Longer-than-average waiting times are to be expected on the following peak times:
- Mondays, Fridays, Saturdays
- School holidays
- The day before or after a public holiday.