Identity Card (IC) holders may apply for a replacement if they wish to change their particulars/photographs.

Those whose identity cards are damaged or defaced are required to apply for a replacement within 14 days from the date of damage/defacement.

You will need to prepare digital images of the following documents when you apply online using the e-Service, and bring the originals when you collect your IC:

• Front and back of your current IC or 11B/Home Team National Service IC (full-time personnel)
• Baptism or religious certificate (if you want to include a religious name)
• Deed poll for a change of name, including an ethnic name (if applicable)
• Marriage certificate (if you want to include your married name)
• Your name in ethnic characters (for example, in Chinese, Jawi or Tamil characters), if applicable
• Your recent passport-sized, digital, colour photograph taken within the last three months. Please click here for photo guidelines.  

If you are a permanent resident, you will also need to provide the following additional documents:

• Entry and Re-Entry Permits
• Expired and valid passports
• Certificate of Identity (if any)
• Malaysian IC (if applicable).

Submit your application online using the e-Service. The processing time is three working days.

A S$60 fee is payable using:

• Visa or MasterCard credit/debit card or,
• American Express (AMEX) credit card or,
• Internet Direct Debit (DBS/POSB, OCBC, UOB, Standard Chartered Bank and Citibank Internet Banking accounts in Singapore).

A collection notice will be emailed to you in three working days upon successful processing.

You will need to collect your new IC in person with the supporting documents listed in the collection notice at:

IC Unit
Citizen Services Centre
ICA Building
10 Kallang Road, Level 3 (next to Lavender MRT station)
Singapore 208718

Operating hours are 8.00 am to 4.30 pm on Mondays to Fridays, and 8.00 am to 12.30 pm on Saturdays.

Longer-than-average waiting times are to be expected on the following peak times:

• Mondays, Fridays, Saturdays
• School holidays
• The day before or after a public holiday.