Automated Clearance Initiative

The Automated Clearance Initiative (ACI) enrols eligible foreign visitors for the use of the automated lanes during arrival immigration clearance at Singapore's checkpoints.

You are eligible to enrol for ACI if the corresponding criteria are met.

• Fulfil entry requirements
• Aged six and above
• Machine-readable biometric passport^[1] 
• Passport holders of eligible countries/places/groups

^[1]Applicable only for clearance at the designated automated lanes (refer to Procedure for more information) 

Eligible countries/places/groups

Additional criteria for the following passport holders:

Enrolment is done automatically when you seek clearance at our manual immigration counters or designated automated lanes^[2]. No separate registration is required. Your eligibility for automated clearance will be re-assessed when you change to a new passport.

Once enrolled, visitors will be notified via an Electronic Visit Pass (e-Pass) sent to their email address provided in their SG Arrival Card submission. The enrolment will enable them to use the automated lanes during departure and on subsequent visits to Singapore.  

Please note that ICA has ceased the inked endorsement stamps on the passport. Foreign visitors may enquire details of their e-Pass via the e-Pass Enquiry Portal.

^[2] This initiative is currently available at all Changi Airport Arrival terminals, Tuas Checkpoint and Woodlands Checkpoint.

You may refer to the Advisory Brochure for use of automated lanes if you are notified of your eligibility to use the automated lanes.

Click on the image to enlarge.

You may refer to the Frequently Asked Questions for further information.