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Overview

The Automated Clearance Initiative (ACI) allows eligible foreign visitors to be enrolled for the use of automated lanes at the checkpoints during clearance at the immigration counters.


Eligibility

You are eligible to enrol for ACI if the corresponding criteria are met.

  • Fulfil entry requirements
  • Aged six and above
  • Passport holders of eligible countries/places/groups

Eligible countries/places/groups

1. Australia

2. Brunei Darussalam

3. China

4. France

5. Germany

6. Hong Kong Special Administrative Region

7. Japan

8. Macao Special Administrative Region

9.   Malaysia

10. Netherlands

11. New Zealand

12. Republic of Korea (South Korea)

13. Switzerland

14. Thailand

15. United Kingdom

16. United States

Additional criteria for the following passport holders:

Countries/places/groupsAdditional Criteria
ChinaHolders of 5 years Multiple Journey Visa (MJV)
United KingdomPassport bearing "British Citizen" as the nationality

Procedure

There is no separate registration required. You will be notified on your eligibility to use the automated lanes at the passenger halls and motorcycle lanes on departure and subsequent trips to Singapore upon successful enrolment at the immigration counters.

You are required to provide a valid email address in your SG Arrival card submission to receive your Electronic Visit Pass (e-Pass) when using the automated lanes. You will not be issued an arrival immigration endorsement in your passport. You may enquire the details of your e-Pass at the e-Pass Enquiry Portal.


Advisory Brochure Issued Upon Successful Enrolment at Manual Counter

You may refer to the Advisory Brochure for use of automated lanes if you are notified of your eligibility to use the automated lanes.

Automated Clearance Initiative

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You may refer to the Frequently Asked Questions for further information.