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If your passport is damaged, you should report it immediately to ICA. Our officers will assess the extent of the damage to the passport, and advise you accordingly. If your passport is damaged while abroad, you should report it to the nearest Singapore Overseas Mission.

Passports cannot be used once they are reported as damaged.


Documents Required
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You will need the following information to report the loss of passport:

  • Your original NRIC (for adults) or birth certificate (for applicants aged below 16*)
  • Damaged passport.

*The applicant’s parent is required to report in person, together with the applicant.

If you require a new passport, bring along:


Procedure

Local

Come in person with the relevant documents to:

Passports Unit
Citizen Services Centre
ICA Building
10 Kallang Road, Level 2 (next to Lavender MRT station)
Singapore 208718

Operating hours are 8.00 am to 4.30 pm on Mondays to Fridays, and 8.00 am to 12.30 pm on Saturdays.

Longer-than-average waiting times are to be expected on the following peak times:

  • Mondays, Fridays, Saturdays
  • School holidays
  • The day before or after a public holiday.

Overseas

You may approach the nearest Singapore Overseas Mission with the relevant documents.


Fees

You will need to pay the following non-refundable fees in addition to the prevailing passport fee of S$70 or S$80 when you submit an application for a new passport in Singapore or Singapore Overseas Mission respectively:

  • S$50 (for the first damage to passport)
  • S$100 (for subsequent damages).