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Loss of Passport
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You should immediately report a lost passport either online, in person to ICA or to the nearest Singapore Overseas Mission if you are abroad.

Passports reported lost cannot be used, even if later recovered. If you do recover your passport, you must surrender it to ICA within 14 days. Failure to surrender a recovered passport is an offence. You could face a fine and/or imprisonment.

Note: Under the Passports Act (Chapter 220), you must report a lost passport within 14 days of losing it. We recommend you report it immediately.


Documents Required
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You will need to provide original documents and official translations (for documents in languages other than English), as well as copies of the documents for ICA to retain.

ICA accepts:

  • Translations provided by the embassy of the country that issued the document
  • Translations produced by a notary public in Singapore or the country that issued the document
  • Privately created translations attested by the embassy of the country that issued the document, or notarised by a notary public in Singapore or the country that issued the document.

ICA does not endorse any private translation companies or entities. Insufficient documentation may result in non-acceptance of your application. You may be required to provide additional documents to support your application.


You will need the following information to report the loss of passport:

Online

  • Singpass login
  • Details on how the passport was lost
  • Police report details (if available).
In person at ICA Building
  • Your original NRIC (for adults) or birth certificate (for applicants aged below 16*)
  • Details on how the passport was lost
  • Police report (if you are a victim of crime, e.g. theft), optional.

*The applicant’s parent is required to report in person, together with the applicant.


Report Online Procedure

Reporting the loss of passport online

  • Click on the “Report Online” button to report the loss of the passport.
  • You can only report the loss of passport via online for yourself and your child (below 16 years old).
  • If the circumstances of the loss of your child’s passport is different, you will be required to make a separate report for your child.

If you require a new passport, please submit a passport application one working day after reporting the loss of your passport.

At ICA Building

Come in person with the relevant documents to:

Passports Unit
Citizen Services Centre
ICA Building
10 Kallang Road, Level 2 (next to Lavender MRT station)
Singapore 208718

Operating hours are 8.00 am to 4.30 pm on Mondays to Fridays, and 8.00 am to 12.30 pm on Saturdays.

Longer-than-average waiting times are to be expected on the following peak times:

  • Mondays, Fridays, Saturdays
  • School holidays
  • The day before or after a public holiday.

Fees

You will need to pay the following non-refundable fees in addition to the prevailing passport fee of S$70 or S$80 when you submit an application for a new passport in Singapore or Singapore Overseas Mission respectively:

  • S$50 (for the first passport loss)
  • S$100 (for subsequent losses).