Overview

The enhanced-Immigration Automated Clearance System (eIACS) uses biometric technology to provide efficient and secure immigration clearance at ICA checkpoints.

The use of eIACS is free.


Eligibility

You may use the eIACS if you hold an International Civil Aviation Organisation (ICAO) compliant passport and you belong to one of the following category:

CategoryPrerequisite

Singapore citizens,
Singapore permanent residents or
Long-Term Pass card holders

  • Aged six and above
  • Fingerprints are enrolled with ICA
Holders of a work pass (Work Permit,  S Pass, Employment Pass or Dependant's Pass)
  • Fingerprints enrolled with MOM
Travellers who are registered under ICA's Frequent Traveller Programme (FTP). 
Visitor on departure
  • Enrolled fingerprints during arrival immigration clearance

Documents Required

You must have a passport that is valid for at least six months.


Procedure

If you are an eligible traveller and have not registered for the use of eIACS, you may apply in person at one of the following eIACS Enrolment Centres, together with your passport that is valid for at least six months:

  • ICA Building
    10 Kallang Road, Level 4 (next to Lavender MRT station)
    Singapore 208718

    Operating hours are 8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. Closed on Sundays and public holidays.

    Enrolment at the eIACS Enrolment Centre in the ICA Building is strictly by e-Appointment.
  • Changi Airport Terminal 3
    Departure Immigration Hall, Level 2 (please click here for the map)
    (For passengers in the transit area only)

    Operating hours are 8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. Closed on Sundays and public holidays.
  • Woodlands Checkpoint
    Departure Bus Hall, Level 5

    Operating hours are 8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. Closed on Sundays and public holidays.
  • Tuas Checkpoint
    Departure Bus Duty Office, Level 1

    Operating hours are 8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. Closed on Sundays and public holidays.

Note:

  • The application cannot be processed if your fingerprints are faint, scarred or excessively dry or wet
  • You must have an ICAO-compliant passport to apply

Processing Time

Approximately 10 minutes, excluding waiting time.


Using eIACS



You can download:

Note: Current fingerprint scanning technology cannot accurately read fingerprints that are faint, scarred or excessively wet or dry.


Last Update: 28 Jun 2019