Automated Lanes at the Passenger Halls
Back to top
The Automated Lanes uses biometric technology to provide efficient and secure immigration clearance at ICA checkpoints for travellers aged six and above. [1]
The use of Automated Lanes is free.
[1] For young Singapore citizens who had collected their passports before turning six and wish to use the automated lanes, their biometrics can be enrolled at the manned immigration counters or designated automated lanes at the checkpoints. Refer to the FAQ (under Automated Clearance->Passenger Hall) for more information.
You may use the Automated Lanes if you hold an International Civil Aviation Organisation (ICAO) compliant passport and you belong to one of the following categories:
| Categories | Prerequisites |
| Singapore citizens, Singapore permanent residents or Long-Term Pass card holders |
|
| Holders of a work pass (Work Permit, S Pass, Employment Pass or Dependant's Pass) |
|
| Travellers who are registered under ICA's Automated Clearance Initiative. |
|
| Social visitors on departure |
|
You must have an ICAO-compliant passport that is valid for at least six months.
Eligibility for ICA's Automated Clearance Initiative (ACI) is assessed during clearance at the manual immigration counters or designated automated lanes. Eligible travellers who are able to use automated lanes will be notified via their Electronic Visit Pass (e-Pass) and do not require any separate registration.
The enrolment process takes less than five minutes for eligible travellers.
You can download:
- The step-by-step guide on how to use the Automated lanes with iris and facial capturing;
- The guide on positioning your fingers properly when using the Automated Lanes for verification.
Note: Current fingerprint scanning technology cannot accurately read fingerprints that are faint, scarred or excessively wet or dry.
Note: With the implementation of iris and facial technologies at our checkpoints, travellers are reminded to remove sunglassess, caps, face masks or other head gear that would obstruct their facial and iris images when clearing immigration. They are also advised against wearing coloured or patterned contact lenses to avoid inconvenience during immigration clearance.