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Overview

The enhanced-Immigration Automated Clearance System (eIACS) uses biometric technology to provide efficient and secure immigration clearance at ICA checkpoints.

The use of eIACS is free.


Eligibility

You may use the eIACS if you hold an International Civil Aviation Organisation (ICAO) compliant passport and you belong to one of the following category:

CategoryPrerequisite

Singapore citizens,
Singapore permanent residents or
Long-Term Pass card holders

  • Aged six and above
  • Fingerprints are enrolled with ICA
Holders of a work pass (Work Permit,  S Pass, Employment Pass or Dependant's Pass)
  • Fingerprints enrolled with MOM
Travellers who are registered under ICA's Frequent Traveller Programme (FTP). 
Visitor on departure
  • Enrolled fingerprints during arrival immigration clearance

Documents Required

You must have a passport that is valid for at least six months.


Procedure

If you are an eligible traveller and have not registered for the use of eIACS, you may apply in person at one of the following eIACS Enrolment Centres, together with your passport that is valid for at least six months:

  • ICA Building
    10 Kallang Road, Level 4 (next to Lavender MRT station)
    Singapore 208718

    Operating hours are 8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. Closed on Sundays and public holidays.

    Enrolment at the eIACS Enrolment Centre in the ICA Building is strictly by e-Appointment.
  • Changi Airport Terminal 3
    Departure Immigration Hall, Level 2 (please click here for the map)
    (For passengers in the transit area only)

    Operating hours are 8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. Closed on Sundays and public holidays.
  • Woodlands Checkpoint
    Departure Bus Hall, Level 5

    Operating hours are 8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. Closed on Sundays and public holidays.
  • Tuas Checkpoint
    Departure Bus Duty Office, Level 1
    (For passengers departing to Malaysia by bus only)

    Operating hours are 8.00 am to 5.00 pm on Mondays to Fridays, and 8.00 am to 1.00 pm on Saturdays. Closed on Sundays and public holidays.

Note:

  • The application cannot be processed if your fingerprints are faint, scarred or excessively dry or wet
  • You must have an ICAO-compliant passport to apply
  • The parent or legal guardian of applicants who are aged under 18 must be present during enrolment. The original copy of the applicant’s birth certificate and the passport of the accompanying parent or legal guardian should also be provided for verification of identity. If the applicant is accompanied by a legal guardian, the original copy of the legal authorisation letter or court order must also be provided

Processing Time

Approximately 10 minutes, excluding waiting time.


Using eIACS



You can download:

Note: Current fingerprint scanning technology cannot accurately read fingerprints that are faint, scarred or excessively wet or dry.