Make an e-Appointment to inform us when you would like
to collect your passport.
You may refer to the pink notification card/email which will be sent to you, on the documents to bring for your collection of passport, or check here.
We recommend that you collect your passport within one month of applying. Uncollected passports will be cancelled after three months and the passport fee will not be refunded.
You will be informed of your eligibility to collect from SingPost or iCollect via email if you have applied through e-Service.
Applicants aged below six years old are not required to be physically present for the collection of their passports and their parents can collect on their behalf by appointments. Applicants of other ages must collect their passports in person.