Processing Time and Download of Death Certificate
After the doctor has certified the death online, the next of kin will have to download the digital death certificate at My Legacy website within 30 days.
The certifying doctor/hospital will provide the following information to the next of kin to download the digital death certificate:
- Death Certificate number (or Confirmation of Death document number)
- Deceased’s Identification Document number
- Date of Death
Only the following next of kin or person authorised by the next of kin may download the digital death certificate from My Legacy:
You will be required to declare your relationship to the deceased before you can download the digital certificate.
You may contact 6589 8707, a 24-hour dedicated hotline, if you have any query relating to the death registration
process and digital death certificate. Alternatively, you may contact ICA at ICA_DPU_RBD@ica.gov.sg.
Note: ICA no longer issues physical death certificates from 29 May 2022.
Digital death certificates will be issued only for deaths that are certified by a doctor from 29 May 2022.
The next of kin is advised to save the digital death certificate in his/her personal device for future retrieval.