Processing Time and Download of Death Certificate
After the doctor has certified the death online, the digital death certificate will be ready for the next of kin to download at My Legacy website within 30 days.
The certifying doctor/hospital will provide the following information to the next of kin to download the digital death certificate:
- Death Certificate number
- Deceased’s Identification Document number
- Date of Death
Only the following next of kin or person authorised by the next of kin may download the digital death certificate from My Legacy:
You will be required to declare your relationship to the deceased before you can download the digital certificate.
You may contact 6589 8707, a 24-hour temporary dedicated hotline (available till 30 Jun 2022) if you have any query relating to the death registration process and digital death certificate. Alternatively, you may contact ICA
Digital death certificates will be issued only for deaths that are certified by a doctor on and after 29 May 2022.
ICA no longer issues physical death certificates from 29 May 2022. The next of kin is advised to save the digital death certificate in his/her personal device for future retrieval.