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A:
All foreign visitors are required to submit their personal particulars, trip details and health declaration through the [SG Arrival Card (SGAC) e-Service](https://eservices.ica.gov.sg/sgarrivalcard/) which is available on ICA website or “MyICA” mobile app, within three days prior to their date of arrival in Singapore.
You will receive an acknowledgement email upon successful submission of the SGAC. The DE number which starts with 'Z' can be found within the email.
If you have deleted or cannot find the acknowledgement email, you can enquire your DE number at the [e-Pass Enquiry Portal](https://www.ica.gov.sg/eservicesandforms/search-e-pass-record).
A:
You can retrieve your approval slip using the 'Enquire Application Status' function in the [e-Service](https://www.ica.gov.sg/esvclandingpage/extend) by keying in your travel document number and DE number (found in the SG Arrival Card acknowledgement); or travel document number and expiry date.
Please be assured that an immigration officer can verify the validity of your STVP even if you do not have the approval slip and/or SG Arrival Card at the point of departure.