The immigration clearance system at Tuas Checkpoint experienced intermittent slowness on 7 September 2019 at about 4 am. The clearance system at the affected lanes has progressively resumed from 7.20 am. 

2          More resources were immediately deployed to manage the situation. Officers from the morning shift reported to work earlier, while our officers on night shift remained behind to assist in the clearance of travellers.

3           The Immigration & Checkpoints Authority (ICA) regrets the inconvenience caused to travellers and seeks their understanding and patience while we do our best to resolve the issue. 

4           Follow ICA’s Facebook page for more updates.