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Response to "Blocked from using lane for citizens at Causeway", (ST Online 5 Nov 2011)
ST Online
23 Nov 2011
Motorcyclist was redirected in the interests of traffic flow
We refer to Mr Syed Abdul Muneef's letter ('Blocked from using lane for citizens at Causeway'; Nov 5).
The Immigration and Checkpoints Authority (ICA) is committed to maintain expeditious clearance at the checkpoints but not at the expense of the nation's security. During periods of heavy traffic, ICA adopts several traffic management measures to facilitate the flow of traffic. These include temporarily converting car lanes to clear motorcycles and the deployment of officers as traffic controllers to regulate traffic flow through the checkpoint.
In the case of Mr Syed, he was directed by the traffic controller to use the car lane for immigration clearance to ease the flow of heavy traffic. We regret any inconvenience caused to Mr Syed and his father during their departure clearance.
We will continue to look for ways to manage the traffic situation at the Causeway. Checkpoint users can also play their part to ease congestion at the Causeway by consciously adjusting their travel plans to avoid the peak periods. They are also encouraged to use the Second Link to help ease the traffic situation at the Causeway.
Koh Wee Sing
Head, Public and Internal Communications
Corporate Communications Division
Immigration and Checkpoints Authority
<Original Letter>
ST Online
5 Nov 2011
Blocked from using lane for citizens at Causeway
On Wednesday evening, I was stuck in a motorcycle queue about 2km from the Causeway checkpoint. When I was 50m away, I headed towards the automatic clearance lane for Singaporeans, permanent residents and registered motorcyclists, but was blocked by an Immigration and Checkpoints Authority officer. He redirected me and my father, who was riding pillion, to the congested queue where Malaysian-registered motorcycles, social pass and work permit riders merged.He also informed me that there would be an auto-clearance facility ahead though there was none. My father and I spent another frustrating hour caught in the queue. I am surprised that Singaporeans are not given priority.
Syed Abdul Muneef
23 Nov 2011
Motorcyclist was redirected in the interests of traffic flow
We refer to Mr Syed Abdul Muneef's letter ('Blocked from using lane for citizens at Causeway'; Nov 5).
The Immigration and Checkpoints Authority (ICA) is committed to maintain expeditious clearance at the checkpoints but not at the expense of the nation's security. During periods of heavy traffic, ICA adopts several traffic management measures to facilitate the flow of traffic. These include temporarily converting car lanes to clear motorcycles and the deployment of officers as traffic controllers to regulate traffic flow through the checkpoint.
In the case of Mr Syed, he was directed by the traffic controller to use the car lane for immigration clearance to ease the flow of heavy traffic. We regret any inconvenience caused to Mr Syed and his father during their departure clearance.
We will continue to look for ways to manage the traffic situation at the Causeway. Checkpoint users can also play their part to ease congestion at the Causeway by consciously adjusting their travel plans to avoid the peak periods. They are also encouraged to use the Second Link to help ease the traffic situation at the Causeway.
Koh Wee Sing
Head, Public and Internal Communications
Corporate Communications Division
Immigration and Checkpoints Authority
<Original Letter>
ST Online
5 Nov 2011
Blocked from using lane for citizens at Causeway
On Wednesday evening, I was stuck in a motorcycle queue about 2km from the Causeway checkpoint. When I was 50m away, I headed towards the automatic clearance lane for Singaporeans, permanent residents and registered motorcyclists, but was blocked by an Immigration and Checkpoints Authority officer. He redirected me and my father, who was riding pillion, to the congested queue where Malaysian-registered motorcycles, social pass and work permit riders merged.He also informed me that there would be an auto-clearance facility ahead though there was none. My father and I spent another frustrating hour caught in the queue. I am surprised that Singaporeans are not given priority.
Syed Abdul Muneef