Please bring along the following documents:

For yourself –
*   IC;
*   Current passport (if valid at the point of application).

For your child (aged below 16 at the point of application) –
*   Child's original birth certificate;
*   IC of the parent who consented to the child's passport application;
*   Child's current passport (if valid at the point of application).

If the consenting parent is unable to accompany the child for the collection, another person may do so on his/her behalf with the following additional documents (for Collection at ICA Building only):

*   Signed authorisation letter by consenting parent, which includes names and IC numbers of both parties as well as name and birth certification number of child
*   IC of the authorised person

You have a 4-day collection window to collect your passport at SingPost from your appointment date. If you miss the collection window, please make another appointment to collect your passport 2 working days after the lapse of the collection window.

You must collect your passport in person, be it at SingPost or ICA building.

For your child (aged below 16 at the point of application) and if the collection is at ICA building, you may authorise another person to accompany your child. In addition to the documents listed in the notification card/email, the authorised person would need to bring along his/her IC and the signed authorisation letter by consenting parent, which includes names and IC numbers of both parties as well as name and birth certification number of child.

If the collection is at SingPost, the consenting parent who applied for the child's passport must be present and you cannot authorise another person to collect your child's passport on your behalf.

You may travel using your current passport if it has a validity period of at least 6 months and is not damaged. The current passport will be invalidated only upon issuance of the new passport.

Singapore citizens who require your passport urgently may visit our Information Counter at Level 2, Passport Unit, ICA Building during our operating hours. Please bring along the following documents:

For yourself –
*   IC;
*   Current passport (if valid at the point of passport application)
*   Evidence of urgent travel need (hotel reservations, flight tickets, travel itinerary etc); and
*   Recent passport-sized photo (taken within 3 months).

For your child (aged below 16) –
*   Child's original birth certificate;
*   IC of the parent who consented to the child's passport application;
*   Child's current passport (if valid at the point of passport application)
*   Evidence of urgent travel need(hotel reservations, flight tickets, travel itinerary etc); and
*   Recent passport-sized photo (taken within 3 months).

Your request will be assessed by ICA and the waiting time is expected to be three hours or longer.

Generally, a passport is only acceptable for travel if it has a validity period of at least 6 months.

Please apply for a Singapore passport for yourself (or your child) via our e-Service. You will be notified of the outcome by email.

Regardless of age, you should apply for a new passport with an updated photo if your facial appearance has changed significantly. This will help to facilitate immigration clearance and avoid any misunderstandings over the identity of the passport holder at any checkpoint. The prevailing application fee for a new passport applies.

The processing time for a passport is around 1 to 2 weeks. The processing time will be longer if your photograph does not meet the standard requirements.

If you do not hear from us after 2 weeks from the date of application, you may write to ICA_APPLES_Administrator@ica.gov.sg for assistance. Please provide your full name, NRIC number and file reference number in the email.

Please send in your request to ICA via ICA_APPLES_Administrator@ica.gov.sg.

You may check the status of your online application or retrieve your application reference number by logging in to MyICA.

For hardcopy applications, you may log into our e-Service.

Please submit your Singapore passport application online. Log in to our e-Services and select the Singapore Overseas Mission closest to you for the collection venue. 
   
Alternatively, please proceed to the nearest Singapore Overseas Mission to apply in person.

You may make changes at least 3 working days before your existing appointment.  Log in to our e-Service to change your existing appointment.

Please book a group appointment at e-Services for passport collection at ICA for more than one person. You can select the 'For Group' option when making the appointment.

Any change must be made at least 3 working days before your existing appointment.

You should not use a damaged passport for travel. Please report it to ICA immediately via our e-Service.

Alternatively, if you are overseas, you may visit the nearest Singapore Overseas Mission with the damaged passport to make a damage report.