Citizens


By Post / Deposit Box

» Documents Required
» Procedure
» Payment Modes
» Processing Time

Documents Required

(A) Documents Required for Application 
  • Singapore Biometric Passport Application Form. You will require Adobe Acrobat Reader to read and print the form. Hard copies of the application form are also available at the following places: 
    • eLobby, Level 1, ICA Building
    • Passports Unit, Citizen Services Centre, Levels 2 and 3, ICA Building 
    • Community Centres/Clubs 
    • Neighbourhood Police Posts/Centres 
    • Police Divisional Headquarters 
    • Central Manpower Base
  • One recent passport-sized colour photograph of the applicant  that meets the following specifications: 
    • Sharp and clear, 35 mm wide by 45 mm high without border and taken within the last 3 months.
    • Taken full face with you looking directly at the camera with head straight, eyes open with no hair across and/or covering the eyes and eyebrows. Both edges of your face, and the top of the shoulders must be clearly seen. You must not look over any shoulder ad your head must not be tilted.
    • Taken with the image of your face measuring between 25 mm and 35 mm from chin to crown of head.
    • Taken without wearing any hat or other head covering, unless you habitually wear a hat or head covering in accordance with your religious or racial custom. If any such hat or other head covering is worn, it should not be white and the photograph must still be a full frontal view of your head and shoulders, showing your facial features in entirety with eyes open and clearly visible.
    • If you wear glasses, the photograph must show your eyes clearly with no flash reflection off the glasses. The frame shall not cover any part of your eyes. Tinted glasses and sunglasses are not allowed.
    • Taken with uniform lighting with no flash reflection, no shadow, no uneven bright spot on the face and no red eyes. 
    • Taken against a white background., except where your hair is white, the background must be light grey.
    • The photograph must show you alone with no chair back, toy or other person visible.
    • The photograph must be printed on high quality paper at high resolution with a matt or semi-matt finish with no ink mark or crease.

Note: Photographs that do not meet the requirements will result in a delay in the processing of the passport application. You will receive a notification letter from ICA if your photograph is rejected. You may re-submit a new photograph using the photo re-submission slip enclosed with the notification letter. Upon receipt of the new photo, we will process the passport application. You will be notified by post to collect the new passport once it is ready.

(B) Documents Required for Collection

Applicants below 16 years old

Applicants must come with the consenting parent / legal guardian and bring along the following original documents:

  • Birth certificate 
  • Identity Card (if applicable) 
  • MOE Student Card (applicable to students studying in Singapore between 7 and 15 years of age) 
  • Identity card of consenting parent or legal guardian (legal document of guardianship must be produced)
  • Citizenship Certificate (if you are a Singapore citizen by registration and have not been issued with an Identity Card)
  • Current Singapore Passport (a police report or Statutory Declaration is required if your passport is lost) 
Applicants 16 years old and above
  • Applicants who are 16 years old and above must come in person and bring along the following original documents: 
  • Identity Card 
  • Current Singapore Passport (a police report or Statutory Declaration is required if your passport is lost) 

 

Procedure

Passports Unit
Citizen Services Centre
Level 2, ICA Building
10 Kallang Road
Singapore 208718

  • Alternatively, you may deposit the duly completed form into the Deposit Boxes located on Levels 1, 2 and 3, ICA Building
Payment Modes

Payment may be made via the following modes:
  • Visa / MasterCard Credit Cards or Visa /MasterCard Debit Cards by completing the relevant portion in your application form. 
  • Applicants who submit their applications via Deposit Box can also pay by NETS/Cashcard using the self-service kiosks at our eLobby located on Level 1of ICA Building during office hours.
Processing Time

You will be notified via mail to collect your passport once it is ready. An acknowledgement card (pink card) will be mailed to you within one (1) week from the date ICA receives your application.

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Last updated on 22 Aug 2013