Contact Info

Headquarters

»	ICA Building

Land Checkpoints

»	Tuas Checkpoint
»	Woodlands Checkpoint
»	Woodlands Train Checkpoint

Air Checkpoints

»	Changi Airport
»	Seletar Airport

Air Cargo Checkpoints

»	Airport Logistics Park
»	Changi Airfreight Centre
»	Parcel Post Section

Coastal Checkpoints

»	Singapore Cruise Centre
»	Tanah Merah Ferry Terminal
»	Changi Point Ferry Terminal
»	Changi Ferry Terminal
»	Jurong Fishery Port
»	Marina South Pier
»	West Coast Pier
»	Marina Bay Cruise Centre

Ports Checkpoints

»	Ports Command HQ
»	Brani Gate
»	Jurong Port Main Gate
»	Jurong Scanning Station
»	Jurong West Gate
»	Keppel Distripark
»	Pasir Panjang Terminal Gate 4
»	Pasir Panjang Scanning Station
»	Tanjong Pagar Gate
»	Tanjong Pagar Scanning Station
»	Sembawang Gate

(A) ICA BUILDING

Address	Immigration & Checkpoints Authority ICA Building 10 Kallang Road Singapore 208718 (Beside Lavender MRT. Click here to view map)
Operating Hours	Weekdays 8.00 am to 5.00 pm Saturdays 8.00 am to 1.00 pm Sundays & Public Holidays Closed Busy days to Avoid: Mondays, Fridays & Saturdays Eve of / After Public Holidays Q-Tickets Issuing Hours: Weekdays 8.00 am to 4.30 pm Saturdays 8.00 am to 12.30 pm
ICA 24-hour Call Centre*^#	For general enquiries or further clarifications on our products or services, please contact us at 6391 6100
Fax Number	6298 0837/ 6298 0843

* This is a 24-hour automated answering service for information of our services and procedures requirements. Our Customer Service Officers are available during office hours only.

(B) CHECKPOINTS

AIR CHECKPOINTS

Changi Airport	24 Hours
Passenger Terminal Building II, P.O. Box 6, S(918141)

Changi Airport Duty Officer Contact Number		Terminal 1	Terminal 2	Terminal 3
Arrival	Passenger Clearance, Arrival North		6214 8016	6214 8150
	Passenger Clearance, Arrival South		6214 8018	6214 8426
	Passenger Clearance, Arrival East	6214 8010
	Passenger Clearance, Arrival West	6214 8012
Departure	Passenger Clearance, Departure	6214 8015		6214 8429
	Passenger Clearance, Departure North		6214 8020
	Passenger Clearance, Departure South		6214 8021
Baggage	Baggage Clearance	6545 8540	6214 8027	6214 8152

Seletar Airport	(24 Hours)
Building 554 West Camp Road, S(797794)	Tel: 6483 7003 Fax: 6481 4504

AIR CARGO CHECKPOINTS

Airport Logistics Park of Singapore	[0730hrs – 1900hrs (Mon – Sat)*]
111 ALPS Avenue, S(498807)	Gen Off: 6542 5314 \| Ops Rm: 6542 8976 Fax: 65429132

Changi Airfreight Centre	(24 Hours)
Airline Road off Nicoll Drive, S(819456)	Gen Off: 6545 4077 \| Import Off: 6545 4078 Fax: 65421746

Parcel Post Section	0830hrs – 1730hrs (Mon – Fri) \| 0830hrs – 1330hrs (Sat)*
Singapore Post Centre, 10 Eunos Road 8, #01-04, S(408600)	Gen Off: 6845 6679 Fax: 6842 7606

*Closed on Public Holidays

LAND CHECKPOINTS

Tuas Checkpoint	(24 Hours)
501 Jalan Ahmad Ibrahim, S(639937)

Tuas Checkpoint Duty Officer Contact Number
Arrival	Bus Hall	6865 4621
	Car / Motorcycle (Block A1)	6865 4627
	Car / Motorcycle (Block A2)	6865 4645
Departure	Bus Hall	6865 4618
	Car / Motorcycle (Block D1)	6865 4676
	Car / Motorcycle (Block D2)	6865 4693
For real-time traffic situation, call our CHECK-TIPS hotline		6863 0117*

* Alternatively you can
1. View image of traffic condition through One Motoring, or
2. Use Singtel SMS *112 service. Each *SEND request costs S$0.21. For more information, refer to www.ideas.singtel.com.

Woodlands Checkpoint	(24 Hours)
21 Woodlands Crossing, S(738203)	Tel: 6767 5963

For real-time traffic situation, call our CHECK-TIPS hotline

6863 0117*

Woodlands Train Checkpoint	(24 Hours)
11 Woodlands Crossing, S(738103)	Tel: 6767 5963 (After Off Hrs) Fax: 6767 8593

COASTAL CHECKPOINTS

Singapore Cruise Centre	(24 Hours)
HarbourFront Centre, 1 Maritime Square #01-18 Telok Blangah Road, S(099253)	Tel: 6271 8871 (Off Hrs) or 6377 5925 / 6377 5926 (After Off Hrs) Fax: 6275 8625 / 6274 1398

Tanah Merah Ferry Terminal	(0700hrs – 2300hrs)
50 Tanah Merah Ferry Road, S(498833)	Tel: 6545 2048 (Off Hrs) or 6545 2123 (After Off Hrs) Fax: 6545 2130

Changi Point Ferry Terminal	(0700hrs – 1900hrs)
51 Lorong Bekukong, S(499172)	Tel: 6545 2305 / 6545 1616 Fax: 6545 0653

Changi Ferry Terminal
30 Changi Ferry Road, S(499675)	Tel: 6214 8031 / 6214 8032

Jurong Fishery Port	(24 Hours)
Jurong Office, 35 Fishery Port Road, S(619742)	Tel: 6267 5002

Marina South Pier	(24 Hours)
31 Marina Coastal Drive, S(018988)	Tel: 6324 5025

West Coast Pier	(24 Hours)
60 West Coast Ferry Road, S(126979)	Tel: 6779 7090

Marina Bay Cruise Centre Singapore	(24 Hours)
61 Marina Coastal Drive, S(018947)	Tel: 6636 2503

PORT CHECKPOINTS

Ports Command HQ
Pasir Panjang Terminal Gate 4 33 Harbour Drive, S(117606)	Tel: 6778 1193 Fax: 6774 1109

Brani Gate	(24 Hours)
Brani Terminal Avenue, S(089053)	Tel: 6276 7332 Fax: 6272 7091

Jurong Port Main Gate	(24 Hours)
37 Jurong Port Road, S(619110)	Tel: 6267 5001 / 6267 5003 Fax: 6264 0283

Jurong Scanning Station	(24 Hours)
8 Jurong Pier Way, S(619135)	Tel: 6267 5193 Fax: 6264 7414

Jurong West Gate	(24 Hours)
37 Jurong Port Road, S(619110)	Tel: 6268 4794 Fax: 6268 2357

Keppel Distripark	[0800 – 2000hrs (Mon – Fri) \| 0800 – 1600hrs (Sat)*]
Blk 511 Kampong Bahru Road, S(099447)	Tel: 6377 5934 Fax: 6274 4248

Pasir Panjang Terminal Gate 4	(24 Hours)
33 Harbour Drive, S(117606)	Tel: 6773 8235 Fax: 6872 1813

Pasir Panjang Scanning Station	(24 Hours)
21 Harbour Drive, S(117502)	Tel: 6773 8247 Fax: 6775 4379

Tanjong Pagar Gate	[0800hrs – 2200hrs(Mon – Sat)*]
37 Keppel Road, S(089055)	Tel: 6222 1656 Fax: 6222 1350

Tanjong Pagar Scanning Station	(24 Hours)
37 Keppel Road, S(089055)	Tel: 6324 5021 Fax: 6324 0946

Sembawang Gate	(0800hrs – 2200hrs)
Deptford Road, S(759657)	Tel: 6752 4057 Fax: 6752 4057

* Closed on Public Holidays

Last updated on 08 May 2013