Collection of Parcels
All postal articles are subjected to Customs clearance at:
Singapore Post Centre (SPC)
10 Eunos Road 8 #14-10,
(next to Paya Lebar MRT station)
Telephone Enquiry: 6547 8847 Fax: 6842 7606
Goods and Services Tax (GST)
A postal article will be subjected to Goods and Services Tax (GST) if it’s CIF (Cost, Insurance and Freight) value is more than $400. If the insurance and freight charges are excluded, the postage charge paid shall be taken as the insurance and freight charges. However for tobacco and alcoholic products, besides duty, GST will be levied regardless of its value.
For a parcel with its commercial invoice attached, Singapore Post will deliver the parcel to you and collect GST on delivery.
If there is no commercial invoice attached, it will be retained. You will be informed by letter to collect the parcel personally, or by your authorized representative at Singapore Post Centre (SPC). You then need to produce the letter and the commercial invoice during collection. If you wish to have the parcel delivered to you, you can fax the said invoice and letter to us at 68427606 and authorize the Singapore Post to deliver the parcel for a fee.
If your parcel contains dutiable goods (tobacco and alcoholic products), we will retain your articles, as duty and GST are levied on these products. You will be informed by letter for you or your authorized representative to collect the parcel from SPC. To collect your parcel, you need to produce the commercial invoice and the letter sent to you.
If your parcel contains controlled goods, approval from the relevant Controlling Authority (CA) is required. Before the release of your parcel, you need to obtain import permit from the CA first. GST will also be levied if the value is above $400.
List of controlled goods and the relevant Controlling Authorities