Singapore Citizens and Permanent Residents who have lost their Identity Cards are required to report the loss and apply for a replacement in person within 14 days. A police report is required only if you are a victim of crime. Otherwise, you may execute a Statutory Declaration when you come to ICA to report the loss.
If the registrant subsequently finds the lost IC after receiving a replacement, he/she must return the found IC to ICA.
Additional Documents Required for Permanent Residents
- One recent passport sized photo which meets the following requirements:
- The photograph image must be taken within the last 3 months
- The photograph should be in colour, must be taken against a white background with a matt or semi-matt finish
- The photograph image must show the full face and without headgear (headgear worn in accordance with religious or racial customs is acceptable but must not hide the facial features)
- The photograph cannot be taken in uniform.
- Police report or completed Declaration Form NR 12 (PDF). A police report is only required if you are a victim of crime. Otherwise, you may execute a Statutory Declaration when you come to ICA to report the loss.
- Entry & Re-Entry Permits
- Expired & valid passports
- Certificate of Identity, if any
- Malaysian IC, if applicable
- Call in person with the relevant supporting documents at:
Counter 1, IC Section
Citizen Services Centre
3rd Floor, ICA Building
10 Kallang Road
- Take a Q-number and wait to be called
- Produce the original copy of the police report, if available
- Produce completed Statutory Declaration (Form NR12)
- Make payment ($100 for the first loss and S$300 for subsequent losses) and collect the receipt
Note: The receipt must be produced when collecting the replacement IC (in person) in 1 or 3 months’ time
First loss: S$100
Second and subsequent losses: S$300
Please make payment by NETS or CashCard
First loss: 1 month
Second and subsequent losses: 3 months
Peak Periods to Avoid
- Mondays, Fridays, Saturdays, school holidays, eve and the day after public/school holidays
- After 2.30 pm on weekdays
- After 11.00 am on Saturdays and school holidays
There is generally a larger crowd in March, end May, June, end November and December