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As a precautionary measure taken to minimise the risk of additional imported cases of COVID-19, a Stay-Home Notice (SHN) will be issued to all travellers, including Singapore residents (Singapore citizens and permanent residents), long-term pass holders (Student’s Pass, Dependant’s Pass, Long-Term Visit Pass and Work Pass) and short-term visitors who are granted entry into Singapore.

Those under the SHN must remain in their place of residence at all times during the 14-day period.

From 9 April 2020, 2359 hours, it is mandatory for all returnees (Singapore residents and long-term pass holders) to serve their SHN in designated facilities[1].

For those with extenuating circumstances, such as medical conditions or mobility issues that make it difficult for them to stay in designated SHN facilities, they should provide the details in this form at go.gov.sg/shnhotelneeds. They can also contact the SHN Helpline at 6812 5555 for more information.

The Government will continue to implement surveillance and enforcement measures to ensure compliance with the SHN, so that the well-being of the community is not put at risk.

You can report a Singapore citizen, permanent resident or Long-Term Visit Pass holder who did not comply with the SHN to ICA via

As Singapore's border restriction measures will evolve according to the global situation, you are advised to check the MOH's website for the latest updates.

Click here to see a copy of the SHN.

Click here for Frequently Asked Questions.

[1] This arrangement will continue to apply to returnees from ASEAN countries, France, India, Switzerland, the United Kingdom and the United States. ASEAN countries include Brunei Darussalam, Cambodia, Indonesia, Lao DPR, Malaysia, Myanmar Philippines, Thailand and Vietnam.


Enforcement measures

From the day of arrival in Singapore, ICA will be conducting mandatory checks on Singapore citizens, permanent residents and Long-Term Visit Pass holders who are placed on a 14-day Stay-Home Notice (SHN). Affected individuals will be contacted through multiple platforms including phone calls, WhatsApp or Short Message Service (SMS). When contacted, you must respond within one hour.

During the 14-day SHN period, you will receive SMS alerts with links for you to report on your location. To enable people serving the SHN to recognise that the SMS is from an official source, do take note that the link is using a gov.sg domain. You may refer to the sample images below.

  • You will receive an SMS alert for you to report on your location via a link prefix "ica.id.gov.sg/", followed by a randomly generated alphanumeric code.

SHN SMS for location reporting

  • Upon clicking on the link, you will be brought to a webpage to report on your location.

SHN-sms02a

For some of you, you may receive an audio call and a video call via WhatsApp from ICA requesting to see your immediate surroundings to verify your location. During the video call, you will be asked to provide the last four digits of your Identity Card/travel document to ascertain your identity.

In addition, you may receive a phone call and/or a house visit to verify your location. You will then need to explain to the officer that you did not receive the SMS or the SMS link is not working and follow any instructions given by the officer to verify your location.

Please be informed that ICA will not ask for your financial information or request for payment over the phone. 

All our officers performing house visits will produce their warrant cards or ICA authorisation letter as a form of identification.

If you receive a call from us and wish to verify the authenticity of the phone call, you can call the SHN helpline at 6812 5555.

Visit go.gov.sg/govsg-shn for more information on SHN.


Important note

Mandatory for travellers to stay at designated facilities when they return to Singapore

To protect the local community and further ring-fence the risk of community transmission from imported cases, from 9 April 2020, 2359 hrs, it is mandatory for all returnees (Singapore citizens, permanent residents or long-term pass holders) to serve their SHN in Government-designated facilities[2].

The cost of staying in these facilities will be paid for by the Government, with the exception of returnees who had left Singapore from 27 March 2020. These individuals will have to pay the full cost of staying in these facilities, as they had decided to disregard travel advisories to defer all travel abroad. 

For those with extenuating circumstances, such as medical conditions or mobility issues that make it difficult for them to stay in designated SHN facilities, they should provide the details in this form at go.gov.sg/shnhotelneeds. They can also contact the SHN Helpline at 6812 5555 for more information.

If you are overseas, you may visit this website for updates on Singapore’s COVID-19 situation, or the MOH’s website for update on COVID-19 local situation.

[2] This arrangement will continue to apply to returnees from ASEAN countries, France, India, Switzerland, the United Kingdom and the United States. ASEAN countries include Brunei Darussalam, Cambodia, Indonesia, Lao DPR, Malaysia, Myanmar Philippines, Thailand and Vietnam.

Unsubsidised medical bills for those who disregard travel advisory

Returnees who disregard prevailing travel advisory and leave Singapore from 27 March 2020 will be charged at unsubsidised rates for their inpatient stay at public hospitals, if they are admitted for suspected COVID-19 symptoms within 14 days of returning to Singapore.

Singapore residents (Singapore citizens and permanent residents) will also not be able to claim from MediShield Life or Integrated Shield Plans for these treatments at public and private hospitals.


Penalties for breach of SHN

Those who fail to comply with the Stay-Home Notice requirements can be prosecuted under the Infectious Diseases Act and its Regulations, and face a fine up to $10,000, or up to six months’ imprisonment, or both.

In addition, if you are a:

  • Work pass holder, your work pass may be revoked.
  • Singapore permanent resident or long-term pass holder (Long-Term Visit Pass/ Dependant’s Pass/ Student’s Pass), your Re-entry Permit or passes may be revoked, or the validity shortened.
  • Short-term visitor, your visit pass may be cancelled and you may be barred from entering Singapore.

Stay-Home Notice (SHN) calculator

You can use this calculator to determine the period of your SHN.

SHN issued on:

 

You can only leave your accommodation after , 12pm.