Checkpoints


enhanced-Immigration Automated Clearance System

» Overview
» Using eIACS
» Applying for eIACS
» Documents Required
» Procedures
» Fees
» Processing Time

Overview


The Immigration Automated Clearance System (IACS) is a smart card based immigration self clearance system harnessing biometric and automation technology at the checkpoints. The IACS was introduced to provide efficient and secure immigration clearance at the checkpoints through the use of a personalised Access Card (smart card) which stores the holder’s fingerprint data.

Since 2006, ICA has introduced an upgraded version of the IACS to the checkpoints. Known as the enhanced-Immigration Automated Clearance System (eIACS), it enables Singapore Citizens who have already registered for their identity cards (i.e. their fingerprints have been captured in our National Registration database) and in possession of valid machine-readable Singapore passports to clear immigration via the automated gates on their own, without the need to apply for the Access card.

eIACS has since been extended to the following categories of travellers:

(a) Singapore minor citizens between age 6 to 15 years and are holding the Singapore biometric passport (the fingerprints of the minor citizen must have been registered with ICA during application for the Singapore biometric passport);

(b) Singapore PRs who have registered for their NRIC;
(c) Long term pass holders who have registered their fingerprints with ICA when issued with the new polycarbonate LTP cards; and
(d) Employment/Dependant’s pass holders who have registered their fingerprints with MOM during the issuance of the new polycarbonate cards.

ICA will extend the privilege of eIACS to the above categories of travellers automatically as long as they hold valid ICAO-compliant passports which have been updated with ICA or MOM. They need not come to ICA to apply for enrolment. For eligible Singapore Permanent Residents and Singapore Immigration Long Term Pass holders, their latest passport details must have been updated with ICA. The same applies for holders of Employment Pass and Dependent Pass issued by the Ministry of Manpower (MOM).

Using eIACS

Pls click on link to download guide on how to use the eIACS.

Note: Current fingerprint scanning technology cannot read fingerprints that are faint or excessively wet / dry, accurately. Please click on link to download guide on proper positioning of finger for verification when using eIACS.

Applying for eIACS

With effect from 5 April 2011, ICA has ceased issuing Access Cards. Existing Access Card holders can continue to use their Access Cards for the IACS until the card expires; they may apply for enrolment to use the eIACS thereafter.

Applicants who fall within the groups listed below may be considered by ICA for enrollment to use the eIACS. This service is free of charge. (note: applicants must be minimally be aged 6 years old and above).

  1. Singapore minor citizens who have yet to register for their NRIC and does not hold Biometric Passports;
  2. Singapore minor citizens who have yet to register for their NRIC and did not register their fingerprints with ICA during application for the Singapore biometric passport;
  3. Singapore Permanent Residents who have yet to register for their NRIC;
  4. Singapore Immigration Long Term Pass holders who did not register their fingerprints with ICA during the issuance of the pass;
  5. Work Permit holders;
  6. Malaysian Citizens who are assessed to be eligible under the frequent travellers scheme upon application.

Note:

(a) Current fingerprint scanning technology cannot accurately read the fingerprint from excessively wet and dry fingers. If the current registration system identifies your finger as being 'wet' or 'dry', your application cannot be processed.

(b) Applicants falling under Groups (3) – (6) must be holding ICAO-compliant passports in order to apply.

(c) All applications for eIACS enrolment are subject to ICA’s discretion in acceptance.

Documents Required

  • Valid travel document (e.g. Passport)
  • One recent colour passport-sized photograph which meets the following requirements:
    • 35 mm wide by 45 mm high without border and taken within the last 3 months
    • Taken full face without headgear, unless the applicant habitually wears a headgear in accordance with religious or racial customs. The headgear must not hide the applicant's facial features
    • The facial image must be between 25 mm and 35 mm from chin to crown
    • Taken against plain white background with a matt or semi-matt finish
  • Work Permit, if applicable

Note: No application form is required.

Procedures

Apply in person at one of the following locations:


ICA Building (next to Lavender MRT Station)
eIACS Enrolment Centre
10 Kallang Road, level 4
Singapore 208718
Operating hours: Weekdays from 8.00am to 5.00pm
Saturday from 8.00am to 1.00pm
Closed on Sundays and public holidays

(Enrolment at the eIACS Enrolment Centre in ICA Building is strictly by eAppointment only. Interested applicants can visit the ICA website at www.ica.gov.sg to book an appointment slot).

Changi Airport
eIACS Enrolment Centre
Terminal 3 Arrival Immigration Hall
Level 1 (For passengers within the transit area only)
Operating hours: Weekdays from 8.00am to 5.00pm
Closed on Saturdays, Sundays and public holidays

Woodlands Checkpoint
eIACS Enrolment Centre
Departure Bus Hall, level 5
Operating hours: Weekdays from 8.00am to 5.00pm
Saturday from 8.00am to 1.00pm
Closed on Sundays and public holidays

Tuas Checkpoint
eIACS Enrolment Centre
Departure Bus Hall, level 1
Operating hours: Weekdays from 8.00am to 5.00pm
Saturday from 8.00am to 1.00pm
Closed on Sundays and public holidays

Fees

Free of charge

Processing Time

Approximately 30 minutes (slightly longer on Saturdays)

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Last updated on 18 Oct 2012