Permanent Residents


Change of Address in IC

Link to OPAD eService Related eServices: OPAD

 


Overview
Under the National Registration Act, an Identity Card (IC) holder is required to report his/her change of residential address within 28 days.

Participating government agencies and statutory boards will then be informed of the change in address through OSCARS. OSCARS is a free service.

About OSCARS
The One-Stop Change of Address Reporting Service (OSCARS) system informs participating government agencies and statutory boards of your change of residential address, so that you can receive mail from these agencies at your new address.

Procedure

Documentary evidence showing your new address is required, before your IC can be updated with your new address. This is a security measure to prevent errant IC holders from falsely reporting changes of addresses. For you, the IC holder, this requirement will help to prevent errant IC holders from reporting your residential address as their own.

The list of documents which can be accepted as documentary evidence for reporting a change of address is as follows. The document submitted should be addressed to reflect the full name of the NRIC holder, stating the new address:

S/N Documents of correspondence deemed acceptable Date of issue of document
1 Telecommunication / Internet bill Within the last 3 months
2 Service and Conservancy bill from town council Within the last 3 months
3 Utilities bill from Singapore Power Within the last 3 months
4 Cable TV bill Within the last 3 months
5 Credit Card / Bank statement Within the last 3 months
6 Insurance bill / statement / letter Within the last 3 months
7 Tenancy agreement for residence Within the last 3 months
8 Bill / statement / letter from HDB Within the last 3 months
9 Bill / statement / letter from IRAS (e.g. Income Tax, Property Tax, etc) Within the last 6 to 12 months
10 Bill / letter from LTA (e.g. Road Tax) Within the last 12 months
11 TV / Radio license bill Within the last 12 months
12 Statement / letter from CPF Within the last 12 months


If you have any of the above documentary evidence,

 

  • You may proceed to the IC Section, Citizen Services Centre, 3rd Floor, ICA Building or to any Neighbourhood Police Posts (NPPs) / Neighbourhood Police Centres (NPCs). You should bring along your current NRIC, with the documentary evidence. The ICA or Police officer will show you a print-out with your personal particulars to verify the information in the print-out.
  • Once the information has been confirmed, the old address will be obliterated by cutting grooves across it by using a special metal inscriber. It will be further marked out with permanent ink. A sticker showing the new address would then be printed and pasted onto your existing IC.

If you do not have documentary evidence,

  • If documentary evidence of your new address is not available, you will have to:
  • Submit an application to ICA to enable us to mail a letter to your new address, which you can use as documentary evidence. The application can be submitted online (click here). You can also submit the application at the IC Section, Citizen Services Centre, Level 3 of the ICA Building, or at any of the Neighbourhood Police Posts/ Neighbourhood Police Centres.
  • A letter will be sent to you at your new address within 7 working days.
  • Bring the letter along with your original IC to the IC Section, Citizen Services Centre, Level 3 of the ICA Building, or at any of the Neighbourhood Police Posts/ Neighbourhood Police Centres within 14 days.
  • The ICA or Police officer will show you a print-out with your personal particulars to verify the information in the print-out.
  • Once the information has been confirmed, the old address will be obliterated by cutting grooves across it by using a special metal inscriber. It will be further marked out with permanent ink. A sticker showing the new address would then be printed and pasted onto your existing IC.
Mail Re-direction

OSCARS does not change your mailing address. When you shift homes, you should inform your correspondents (including private institutions and non-participating government agencies) of the change in address. You may wish to apply to Singapore Post for assistance in re-directing mail from your old home to your new address.

Advance Notice
Please note that you must report your change in address within 28 days. However, several agencies under OSCARS impose a shorter reporting time limit. For example, if you own a vehicle, the Vehicle Registration Unit requires you to report your change of address immediately.

List of Agencies under OSCARS and Reporting Times

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Last updated on 11 Oct 2012